Responsible gaming

1Win places great importance on responsible gaming, understanding the need to safeguard individuals from gambling-related issues and to ensure that those underage do not participate in gaming activities.

Our mission is to foster a safe and regulated gaming environment, allowing entertainment to remain enjoyable rather than turn into a complication.

<strong>A Responsible Approach to Gambling</strong>

Guidelines for Keeping Control

Gaming should be regarded as a form of pastime, not as a strategy for financial gain.
Refrain from attempting to reclaim losses immediately following a setback.
Only wager money that you are comfortable with losing;
Track time and money spent gaming.

1Win We adhere to global responsible gaming standards, striving to ensure that our customers can experience gambling in a secure and enjoyable manner.

Prevention of Gambling Addiction

While many enjoy gambling as a form of entertainment, a minority may become addicted. In such scenarios, it's important to keep in mind that:

Games rely on chance, and there are no assurances of winning.
The desire to play must be personal;
Gambling should not be viewed as a quick route to wealth.
Understand the rules of the games you play and keep track of your spending.

Signs of Gambling Addiction

If you find yourself answering 'yes' to five or more of the following questions, you might be facing an addiction issue:

Are you heavily invested in gambling activities?
Are your bets increasing?
Do you lend money to gamble?
Do you play longer than you planned?
Is your gambling adversely affecting your social standing?
Do you feel frustrated when you can’t engage in gaming?
Is gambling an escape from problems?
Are you often trying to regain lost money?
Have you struggled to manage your betting limits and time?
Do you conceal your gambling habits from family members?

Advice for Game Control

Set maximum game time;
Set a loss limit;
Never borrow money to gamble;
Find new hobbies;
Avoid engaging in gambling when you are feeling down or upset.

Self-Exclusion from the Game

To permanently close your 1Win account, please reach out to Customer Support. Permanent closures will be respected, and account reactivations will not be allowed.

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